Abstract:
Performance appraisal is considered as one of the key human resource practices
in recent times since it covers a variety of activities through which organisations
seek to assess employees and develop their competences in order to enhance
their performances. The study sought to examine health workers’ perception of
the performance appraisal system in St. Theresa’s Hospital, Nandom in the
Upper West region of Ghana. The study employed the quantitative approach
and descriptive research design. The study randomly sampled 186 out of 360
health workers from the hospital and administered structured questionnaires to
them. The study employed descriptive tools including frequencies and
percentages in analysing the data. The study found that, health workers at the
hospital were satisfied with the nature and purpose of the performance appraisal
system. In a bid to improve upon health workers’ current level of satisfaction
with the system, the study recommended that, authorities at St. Theresa’s
Hospital should regularly review the performance appraisal system in order to
improve upon its content. The study also recommended that, the hospital
authorities should adopt more innovative strategies and techniques in order to
make the system more purposeful. These strategies could include regular formal
training programmes to help reduce subjective errors and ensure constant
interaction between authorities and the health workers.