Empowerment and Employee Performance of St. Paul’s Senior High School and Minor Seminary in Denu

Abstract

The St. Paul's Senior High School and Minor Seminary had experienced low employee performance and this is due to lack of employee empowerment. The purpose of this study was to assess the effect of employee empowerment and staff performance at St. Paul's Senior High School and Minor Seminary in Denu, Ghana's Volta Region. The three main specific objectives of the study were to determine the effect of employee training on staff performance, the effect of employee involvement in decision-making on staff performance, and the effect of employee autonomy on staff performance at St. Paul's Senior High School and Minor Seminary in Denu, Ghana's Volta Region. The study used a descriptive survey as the study design and used a quantitative research technique. The study focused on the opinions of 100 employees from the study area, and the major research instrument was a self-administered questionnaire. Statistical Product and Service Solutions software was used to process the data using descriptive statistics. The main findings were that the more an organization invested in adequate training, the better its performance became, which in turn helped to improve the overall working environment. Employee involvement in decision-making was also discovered to be a successful empowerment factor when used as an employee empowerment dimension. Finally, effective job autonomy channel was in place and it had a direct effect on the level of employee performance. Considering this, it was recommended that management should focus on increasing the utilisation of employee empowerment dimensions like training, employee involvement in decision-making and job autonomy to increase employee performance.