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Service quality and customer satisfaction at the Tema branch of Toyota Ghana company limited.

Owusu, Seth Nana-Poku (University of Cape Coast, 2018-10)

The Ghanaian automobile service industry has in recent times seen a lot of competition with the proliferation of various brands, grey vehicles, genuine and non-genuine spare parts in the market. The establishment and ...

Examining the prospects and challenges of utility pricing regulations in the Tamale Metropolis of Ghana

Munkaila, Bawah (University of Cape Coast, 2019-03)

The study sought to examine the prospects and challenges of utility pricing regulations on stakeholder protection. The descriptive survey design was used. A total of 240 respondents were selected through convenient ...

Conflict resolution processes and their influence on job performance at golden exotics limited

Mortey, Gilbert (University of Cape Coast, 2018-10)

Ghana has various mechanisms to ensure that good relations exist between employers and employees at places of work. Such mechanisms include the Labour Law, Department of Labour, National Labour Commission (NLC), the ...

Impact of organizational culture on organizational performance at CAL Bank, Takoradi branch

Mensah, Judith Efe (University of Cape Coast, 2019-03)

This study examined the impact of organizational culture on organizational performance at CAL Bank. Specifically, the study sought to find out the kinds of organizational culture practiced in CAL Bank, assess how Cal ...

Assessing the impact of training on job performance: a Case of Ameen Sangari LTD.

Mensah, Diana Shirley (University of Cape Coast, 2018-02)

This study was conducted in the Cape-Coast metropolis to investigate the impact training has on job performance. A manufacturing business entity named Ameen Sangari Limited was chosen for the study. An appropriate ...

The effects of reward systems on employees’ performance: a case of Cape Coast Technical University

Lanidune, Ernestina (University of Cape Coast, 2017-09)

The concept of reward system in an organisation is important in motivating employees with the view of achieving the best and improved organisational performance. Most organisations often fail to assess how the ...

The relationship between job characteristics and job satisfaction: a case of senior staff at Electricity Company of Ghana (ECG) Head Office, Accra

Jankeitey, Genesis Kobina (University of Cape Coast, 2018-04)

The relationship between job characteristics and job satisfaction is well established in the literature. Although job satisfaction contributes to employee performance, it is unclear how job characteristics affect ...

Financial literacy and retirement planning of employees in Ghana Immigration Service

Godwyll, Pamela (University of Cape Coast, 2018-06)

The financial systems of the 21st Century have been growing with speed, sophistication and becoming more complex world over. Per this, the economic and social environment in which people take financial decisions has also ...

Employee perception of management leadership styles and the effect on employee performance at the Tema Branch of Toyota Ghana Company Limited

Fosu, Mark (University of Cape Coast, 2018-12)

The study aimed at assessing employee’s perception of management leadership style and its effect on their performance. The main objective of the study was to investigate employees’ perception of management leadership ...

Effects of training and development on the performance of staff in the fire and rescue service department, Central Region

Fiadzo, Semekor Kwaku (University of Cape Coast, 2019-01)

The roles to prevent and also fight fires, in order to save lives and protect property, are still fundamental to the goal of fire service departments in many Countries This study therefore set out to assess the ...

Leadership styles of Junior High School headteachers in relation to performance of pupils in BECE in the Asougyaman District

Dogenereba, Joyce (University of Cape Coast, 2017-03)

Leadership at the various levels of education is considered as a critical input in the academic achievement of students. Hence, stakeholders in education always endervour to appoint or recruit the right people with ...

Organisational climate and job satisfaction of staff of the University of Cape Coast School of Medical Sciences

Dampson, Hans Ekow (University of Cape Coast, 2018-12)

The study sought to assess the effect of organisational climate on the job satisfaction of staff at the University of Cape Coast School of Medical Sciences (UCCSMS). Quantitative research design was adopted for the ...

Stakeholders’ view on propose privatization of electricity supply sector of Ghana on customers in the lower income bracket

Dadzie, Alex Ato (University of Cape Coast, 2018-03)

A reliable supply of electricity is fundamental to a well-function economy. However, the increasing national demand for every energy in Ghana is far more than the supply resulting in load shedding of power. There are ...

Challenges and coping strategies of Small and Medium Scale Enterprises (SMEs) in the Tema Metropolis

Boah, Paul Gyesi (University of Cape Coast, 2018-11)

Small and medium-scale enterprises (SMEs) are considered as the heartbeat of every economy due to their immeasurable contributions to GDP as well as employment (Aryeetey, 2001; and Abor and Adjasi, 2007). Despite all ...

Effects of training on employee retention at St. Mary’s Hospital, Drobo in the Brong Ahafo Region

Bediako, Peter (University of Cape Coast, 2019-04)

The hospital sector is a service and labour-intensive sector and it is common to suffer turnover rates higher than other sectors. Due to the impacts of employee turnover in the hospital industry there exist a need for ...

Improving refuse collection in district assemblies through private contracts: a case of Ahafo Ano South District Assembly

Baidoo, Dorcas (University of Cape Coast, 2019-01)

The study seeks to find out how refuse management in the AASDA can improve through outsourcing to private companies. The researcher will reveal the current solid waste management practices of households in the study ...

The relationship between work-family conflict and organizational commitment among the medical practitioners in Cape Coast

Anane, Agnes Achiamaa (University of Cape Coast, 2018-11)

This study examined the relationship of Work family conflict on organizational commitment among medical practitioners in Cape coast metropolis. The purpose of the study is to examine the relationship between WFC and ...

Factors that influence the demand for packing and removal services: a case of Doxa Worldwide Movers Ltd

Ampofo, Juliet (University of Cape Coast, 2017-07)

This study investigated factors influencing demand for packing and removal services using Doxa worldwide movers Ltd. as a case study. Doxa Worldwide Movers/Doxa Van Lines Ltd. is an international moving company based ...

Effect of inventory management practices on performance of small and medium-scale Entreprises in the cape coast metropolis

Ampadu, Hayford Kwame Kwakye (University of Cape Coast, 2017-11)

This study examined the effect of inventory management practices on the performance of small and medium-scale enterprises in the Cape Coast Metropolis. The study adopted the descriptive and correlational study designs ...

Assessment of the effect of Job rotation on employee performance at Accra Technical University

Amoakoh, Isaac Affum (University of Cape Coast, 2018-07)

This study was conducted to assess the impact of job rotation on employee performance in a public tertiary institution in Ghana. Organizational success largely depends on efficiency of employees and this makes it ...

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