Abstract:
ABSTRACT
The study was conducted to examine the leadership styles (LS) and
organisational citizenship behaviour (OCB) at Effia-Nkwanta Regional
Hospital: the mediation effect of the corporate culture (CC). The study used an
explanatory research design supported by a quantitative research approach. A
total of 154 employees were sampled from their target audience using a simple
random sampling procedure, out of which 141 were considered appropriate for
analysis. Structured questionnaire is used for primary data collection. The tool
is considered reliable based on the results of internal consistency obtained from
all the research (LS= 0.603, CC=0.607 and OCB =0.601) depicts that all the
constructs were above Cronbach's Alpha 0.5. The SMART PLS 3 statistics tool
were used to analyze the specific research hypotheses. The results of the study
concluded that employees are able to improve more on organisational
citizenship behaviour when the required corporate cultures are provided. The
study also showed that there was a positive relationship between leadership style
and organisational corporate culture. Indicating that immediate supervisors and
leaders within the health sector play an important role in creating a culture
conducive for citizenry within their units and departments. The study
recommends to leaders in healthcare sector in general and those working in
Effia-Nkwanta Regional Hospital to adopt democratic leadership and
transformative leadership styles in leading the workforce in their respective
organizations. The findings suggested that democratic and transformational
leadership should be used to encourage OCB and maintain a supportive CC that
builds the level of OCB among workers in the Hospital.