Abstract:
ABSTRACT
The purpose of the study was to examine the effect of stress management of
employee on their performance at Ghana Cocoa Board (COCOBOD). In other to
achieve the main purpose, the following research questions were asked to guide the
study: what are the factors that cause stress among employees, what is the level of
stress type experienced by employees, and what is the effect of stress on employee’s
performance at Ghana Cocoa Board (COCOBOD)? The study adopted a
quantitative research approach and the design was a cross-sectional survey. A
sample size of one hundred and twenty-one (121) respondents comprising both
managerial and non-managerial staff were used. A stratified random sampling
method was used to select participants for the study. The Research instrument used
was questionnaire. Study established that work-life balance issues, long hours of
work, high workload and inadequate of direction given to them cause them to stress
up in the organisation. The study also discovered that most respondents were
stressed up as a result of fear. It was again discovered that respondents experienced
chronic and acute stress to a small degree. It was also discovered that as a result of
stress some absent themselves from work, their morale towards work is diminished,
work relationship is poor and finally increased rate of work accidents. The study
therefore concluded thatstress had a negative effect on performance at COCOBOD.
Further it was recommended that management of COCOBOD must conduct a needs
assessment for an Employee Assistance Programme.
