Time Management and Employees’ Performance at the Takoradi and Sekondi Districts of the National Health Insurance Authority

Abstract

ABSTRACT The study examined whether time management practices are predictive of employees' performance at the Takoradi and Sekondi Districts of National Health Insurance Authority, ascertained the various ranges of time planning adopted by the staff of the Takoradi and Sekondi Districts of National Health Insurance Scheme and the processes of planning and how staff efficiently or inefficiently use time in the performance of their daily work tasks. Ascertain how workers of Takoradi and Sekondi Districts of National Health Insurance Schemes manage their time in the short-range planning. The specific objectives were to; ascertain how workers of Takoradi and Sekondi Districts manage their time in the long-range planning; explore the attitude of the staff of the National Health Insurance Scheme regarding time management; assess how efficiently staff of Takoradi and Sekondi National Health Insurance Schemes their time; identify how inefficiently staff of Takoradi and Sekondi National Health Insurance Schemes manages their time; and finally to, make appropriate recommendations on how to efficiently manage time in the National Health Insurance Scheme. Data were collected from 80 employees of Takoradi and Sekondi Districts through questionnaire administration, interviews and observations. The data were evaluated with descriptive statistics within the SPSS software suite. Based on the aforementioned findings of the study, it was evident that proper time management is a resource for organisational effectiveness. Thus, it is suggested that firms should adhere carefully to good time management in order to give better services to their customers and services providers. Time planners, managers, leaders and customers' management log to demonstrate how time should be used.