Non-financial Rewards and Employees’ Job Satisfaction: Evidence From Selected Manufacturing Firms in Greater Accra Region

Abstract

ABSTRACT This study was undertaken to examine the role of non-financial rewards on employees’ job satisfaction in some manufacturing firms in Greater Accra region. This study adopted the descriptive quantitative research approach using a sample of 206 employees from 57 selected manufacturing firms in the Greater Accra Region. The questionnaire was used as a data collection instrument and the SPSS (Version 21) was used for the data analysis. The study found that reward systems in the firms were performance-based and that the employees in the selected manufacturing firms in the Greater Accra region perceive such reward systems as attractive and equitable. The employees placed high value on performance appraisal feedback, promotion and recognition. In addition, the study found that non-financial rewards had a positive and strong significant effect on job satisfaction. It was recommended that the manufacturing firms should continually adopt a performance-based reward system and that feedback, good and fair promotion policies and recognition should be prioritized.