Organisational Politics on Workplace Incivility: The Moderating Role of Resilience of Senior Staff at the University of Cape Coast, Ghana.

Abstract

The study was conducted to examine the influence of organisational politics on workplace incivility: the moderating role of employee resilience of senior staff at the University of Cape Coast, Ghana. The study used an explanatory research design supported by a quantitative research approach. A total of 310 senior staff were sampled from their population using a simple random sampling procedure, out of which 293 were considered appropriate for analysis. Structured questionnaire is used for primary data collection. The SMART PLS 3 statistics tool were used to analyze the specific research hypotheses. The results of the study concluded that organisational politics are only beneficial to minimize the adverse effect on incivility at the workplace when it is assumed to be healthy, hence, to enhance productivity, performance and growth. The study finally concluded that employee resilience does not moderate the relationship between organisational politics and workplace incivility. The study recommends that, conscious managerial effort needs to be expended to create, maintain and promote a healthy political climate within the organisation that builds the level of performance among senior staff at the University of Cape Coast, resulting in a conducive working environment necessary for organisational growth. The study recommended that, the development of resilience training programmes would advance the awareness of the influence of organisational politics in the development of employee resilience and workplace incivility.