Abstract:
The study assessed the usage of the Internet of Things (IoT) in library
service delivery at both public and private university libraries in Ghana.
The study adopted a descriptive research design. The target population was
students of the University of Cape Coast, University of Ghana, Kwame
Nkrumah University of Science and Technology, Valley View University,
and University of Health and Allied Science. Two hundred students who
patronize their university libraries were sampled through convenience
sampling method. Data gathered from the questionnaire administered to
the two hundred students, were analyzed with mean and standard
deviation. The study revealed that IoT is incorporated in library service
delivery at the universities where the study was carried out. Also,
university students are highly satisfied with library-service delivery that
incorporate the Internet of Things (IoT) in service delivery. Again, the
study found that there are challenges in the smooth running of IoT in
library service delivery at the university libraries in Ghana. Furthermore,
the study showed that E-journal is commonly available at the university
libraries in Ghana. The results of the finding revealed that the internet of
things contributes to an effective learning climate that achieves higher
levels of satisfaction. Students are satisfied with online information in the
modern library. Based on the findings from the study, it was recommended
that the University library management should place more priority on
access to electronic resources such as journals E – Thesis E – research, EBibliography,
and E-book, which show more rating by the respondents.
