Abstract:
This study investigated management and support services provided for teachers of Lamashegu Circuit B public junior high schools by service providers. It sought to discover services actually provided at the time, challenges faced by both service providers and teachers, and solutions needed to address them.
Purposive sampling was adopted to select 62 respondents, from whom data were collected, using a questionnaire with Cronbach’s Coefficient Alpha reliabilities of .91 and .82. Return rate was 100%. Descriptive statistics were used to analyse the data collated.
In all, 12 management and support services, some of which included recruitment, posting and transfer, and provision of instructional materials, were offered to the teachers. Ban on recruitment, and inadequate supply of instructional materials, were among challenges faced by the service providers. To cope with these challenges, respondents suggested, among other things that government should lift ban on recruitment, and instructional materials should be supplied adequately and early.
Because of the challenges the service providers encountered, they were ineffective in discharging their duties. The study recommended that the Tamale Metropolitan Assembly, the School Management Committees, non-governmental organisations, and the Member of Parliament of the area, should team up and address these challenges to boost the morale of the teachers to deliver their best.