Abstract:
The study assessed organisational performance in Ghanaian public sector
especially ISD with specific reference to Cape Coast.The study used descriptive
survey as its design and used the census method to select all 18 staffs for regional
and metropolitan offices in Cape Coast as the sample size for the study. The
researcher employed a self-administered questionnaire to collect data for the study
which helped to produce 100% retrieval rate. The questionnairewasmade up of 22
items. The 22 items on the questionnaire were grouped into four sections which
were all in line with the research objectives. The data collected were analyzed
quantitatively using descriptive statistics and frequencies of SPSS version
20.Findings revealed that indeed ISD is faced with structural inadequacies which
have led to drastic shortfall of contracts from both government agencies and
private sector. It is recommended that ISD should be resourced with modern
public address systems, new mobile cinema vans, modern office equipment
associated with regular and speedy internets access, and regular and adequate
funds for operations as well as repairs and maintenance works. Also, the state
should give preference to ISD when awarding contracts on publicity, publishing,
and broadcasting.
