Abstract:
Work-family conflict (WFC) is an inter role conflict that arises as a result
of incompatible role pressures from the family and work domains. WFC issues have
been left out of studies on human resources in the hospitality industry in Ghana.
Therefore, this study examined work-family conflict among employees of hotels in
the Sekondi-Takoradi Metropolis, Ghana. Questionnaires were used to collect the
data from hotel employees in Sekondi-Takoradi. Convenient sampling method was
employed to reach the respondent from March to May, 2013. A number of 177
usable data was obtained for the study. The Chi-square statistic and Factor analysis
were employed in the analysis of the data.
The study revealed that over two-thirds of the respondents, experienced
work-family conflict (WFC) with the females being the most affected. Work-family
interference was more common among the respondents than family-work
interference. Four (4) main dimensions: spousal support, work involvement and
flexibility, and job type were noted to account for WFC among the hotel employees.
WFC was noted to have negative effects on the individual; the hotels, and the
families of respondents. Employees of the hotels were noted to be reactive in their
approach to coping with WFC. In the sense that they try to improve on the quality
of role by reacting to the effects that WFC brings.
It is recommended that the management of hotels should create a family
supportive work environment to decrease the unfavourable effects of WFC on
employees.
