Abstract:
The main purpose of the study was to evaluate the employee
recruitment and selection practices of commercial banks in Cape Coast
Metropolis. More specifically the study sought to ascertain whether the banks
have employee selection policy, examine the employee recruitment and
selection methods applied by the commercial banks, and evaluate the
methods. Simple random sampling was used to select one hundred and
twenty (120) respondents for the study. Management and Human Resource
Managers were included in the study due to their role in the selection process.
Responses were gathered through the use of questionnaires and an interview
guide. Descriptive statistics such as frequency table and pie chart were used
to analyze the data.
The study revealed that the selection methods that were used by the
commercial banks in their selection process included preliminary screening,
application blank, short-listing, employment test, interview and reference
checks. Findings were that the banks did not employ workers of the banks
without employing rigorous selection methods. The results also revealed that
the banks have recruitment and selection policy to guide their recruitment and
selection practices. However majority of the employees did not know the
contents of the policy. All potential employees were discriminated
objectively using the same requirements.
The study recommends that the recruitment policy of the banks and its
contents should be made known to all employees and the potential applicants.
