Abstract:
This study investigated the application of Information and
Communications Technology in healthcare delivery at the University of Cape
Coast Hospital. The main objective of this study was to examine the impact of the
application of information and communications technology in healthcare delivery
at the University of Cape Coast Hospital.
One hundred and twenty-seven participants were sampled for the study
through the use of purposive, lottery and accidental sampling methods. Data were
collected through the use of interview guide, interview schedule, and guide for
review of document. The qualitative data were analysed through the use of the
thematic approach and the quantitative data were analysed with the use of SPSS
version 16.
The study revealed that the computerization of health records at the
hospital had reduced waiting time and medical errors. Other findings also showed
that it helped in the speedy retrieval of patients’ records and also helped the health
professionals in getting necessary information related to their work. It was
realized that some of the health professionals do not see the importance of the
integration of ICT in healthcare. Finally, it was recommended that management of
the hospital must play a supervisory role in ensuring that patients’ information are
keyed into the system promptly. The Ghana Health Service must integrated ICT
programmes into healthcare in all health centres throughout the country
