Abstract:
The hospital sector is a service and labour-intensive sector and it is
common to suffer turnover rates higher than other sectors. Due to the impacts
of employee turnover in the hospital industry there exist a need for
management to monitor and measure turnover in order to take remedial action.
Employee training has been identified by various scholars to be very crucial to
an organization. Organizations are therefore encouraged to train their
employees in order to retain. The study was conducted to assess the effect of
training on employees’ retention at Saint Mary’s Hospital. The study
employed the explanatory research design due to its research objectives. The
study adopted the quantitative research approach to analyzing the data in
respect of the nature of the research objectives pursued. Out of a population of
250 workers at the hospital, a sample of 200 was used. The respondents were
selected through the simple random sampling technique. Primary data were
collected with the use of structure questionnaire. The questionnaires were self
administered through the drop-and-pick method and standard multiple
regression analysis was used to analyse the effect of training on employee
retention. It was found that the respondents perceived that the training system
at St. Mary’s Hospital positively affect their retention. Again, it was found
that training benefits was a significant predictor of employee retention at St.
Mary’s Hospital. It was recommended that management must continuously
engage in training programmes such as problem solving, team work,
interpersonal training, communication and management change training so as
to improve employee retention at Saint Mary’s Hospital.
