Abstract:
Proficient communication has a positive effect on employees. Some previous
studies in the communication literature revealed that communication style is a
main driver of organizational, employees’ performance and satisfaction. The
study set out to investigate the relationship between communication styles and
employees’ performance. The main purpose of this study is to examine the
relationship between communication styles and employees’ performance. Thus,
using quantitative approach and descriptive study design, census sampling
technique in sampling 378 respondents of Takoradi Technical University,
questionnaires for data collection, multiple linear regressions to test hypotheses
and Statistical Package for Social Science (SPSS) version 16 for data input,
transformation and analysis. The study concluded that communication styles
significantly affect employees’ performance. Again it was concluded that
communication styles significantly affect employees’ commitment. It was
further concluded that communication styles significantly affect employees’
absenteeism. Lastly, it was also concluded that communication styles do not
have any significant influence on employees’ turnover. In view of this, the study
recommends that managers and leaders who are determined to achieve high
employees’ performance, increase employees’ commitment, reduce
absenteeism and avoid employees’ turnover should exhibit communication
styles with stronger prediction in the organisation and on situational demand.
