Browsing by Author "Warokka, Ari"

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Organizational Justice in Performance Appraisal System and Work Performance: Evidence from an Emerging Market

Warokka, Ari; Gallato, Cristina G.; Moorthy, Thamendren a/l (Journal of Human Resources Management Research, 2012)

This study aimed at extending the literature of the effect of performance appraisal on productivity and employees by connecting the employees’ perception on fair performance appraisal and organizational justice-considered ...
Service quality and students’ satisfaction at higher learning institutions: the competing dimensions of Malaysian universities’ competitiveness

R. M. Hanaysha, Jalal; Hilman Abdullah, Haim; Warokka, Ari (Journal of Southeast Asian Research, 2011)

One of important determinants of national competitiveness is the quality of its higher education. This quality comes from the combination of excellent learning process and public satisfaction on the service delivered. ...

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