Group behaviour and organisational performance in the Ghana Rail Way company limited-Takoradi

Abstract

Group behaviour has both positive and negative effect on the overall performance of an organisation. These effects have not been considered by various consultants who were engaged to come out with remedies to the challenges confronting Ghana Railway Company Limited. It is in view of this that, this descriptive investigation into the effects of group behaviour on the overall performance of the Ghana Railway Company Limited was conducted using Takoradi (i.e the headquarters) as a case study. Out of a total population of thousand and three staff at the headquarters two hundred and Seventy five were sampled from six departments using both purposive and random sampling technique. The study results indicate that behaviours such as lateness, punctuality, loafing, poor supervision, conformity, rumour mongering are some negative behaviours which when controlled can add to the performance of the organisation even though they have been overlooked. The study recommends user supervisors should ensure that their subordinates come on time and sign correct time. Movement registers should be introduced and individual performance within the group measured to prevent loafers from riding on.