An assessment of staff training programmes offered by Tema metropolitan assembly (TMA)

Abstract

This study assessed training programmes offered by T.M.A. to its staff members. The general objective was to assess the extent to which training programmes offered by the T.M.A. have influenced the output of staff. The population for the study was the 3500 staff members of T.M.A. who have been at post from six months and more. The sample size of respondents was 100 made up of 90 junior staff members and 10 management staff. Questionnaires were used to gather information from management staff and interview schedule was used to gather data from the junior staff members. The study falls in the category of descriptive, exploratory as well as explanatory research. The study revealed that majority of the respondents both from junior staff and management staff were of the view that, training objectives were met, because all training programmes conducted were based on needs of trainees assessed. The respondents also stated that they were efficient and effective because of the regular training they received from the T.M.A. Motivation for training and incentives were points of conflicts among staff and management, Most respondents from junior staff were strongly dissatisfied with the type of motivation and incentives provided for training within the T.M.A. Recommendation offered in the study were that management should involve the staff in planning training sessions, inform them about incentives, and should not make promises that cannot be redeemed. Trainees should be selected according to qualification and finally evaluation of training should involve more modern and innovative approaches