The status of training and development of human resource in social security and national insurance trust-Tema branch offices

Abstract

It is an indispensable fact that training and development of human resource is paramount to the achievement of organisational goals and enhancement of organisational image. Most recently, however, it was common knowledge that some employers have overlooked the importance of human resource development. The critical question this study seeks to address is “to what extent is human resource development appreciated in SSNIT? The sample size of the study is 70 and it comprises employees of three SSNIT Branch offices in Tema: namely Community Two Branch office, Harbour Branch office and Tema Last Branch office. It was observed from the study that the often-used method of training is out-the-job training and it appears to be very advantageous. Findings from the study indicate a relationship between Human Resource Development and achievement of organisational goals. Based on the above, recommendations are made as to how SSNIT can strengthen the training and development of its human resource. The conclusions of this study include the following; To a very large extent, the importance of human resource training and development is well appreciated in SSNIT. In SSNIT, it is the responsibility of the Head of Human Resource Development (HRD) to ensure that employees attend training programmes after training needs have been identified at the Branch Offices by Branch Managers.