Managing the human resource at the Volta river authority : An examination of training programmes of non-engineering staff

Abstract

This study examined training programmes outlined for non engineering staff in the Volta River Authority (VRA) and if adequate training is being given to this category of staff. It also seeks to find out if there is any point of reference by which training is done, and how systematic is the training programme. The research also seeks to determine if any serious training need analysis is being done. The study design used for this research was exploratory. It was also a case study, concentrated on one company. Data needs and sources were primary and secondary, and included the administration of questionnaires, interviews of five managers, internet search, library search from books and journals. Secondary data used were mainly documents from the organisation. The data gathered were analysed using descriptive statistics, and presented using tables and charts. The findings of the study indicated that training needs of staff were identified before nominations for training. Courses attended were mainly off-the-job and were beneficial and relevant to their jobs. It was concluded that staff gained knowledge, skills, and a change in their work attitudes. The study also revealed that non engineering staff of the VRA received as much training as their engineering counterparts. Among the recommendations was the need to consider other forms of training apart from off-the-job training, On-the-job training is strongly recommended for non-engineering staff. A comprehensive training need analysis is recommended at all levels with the active involvement of the trainers, managers and the staff, to facilitate the determination of the appropriate need for training.