University of Cape Coast Institutional Repository

Browsing COLLEGE OF HUMANITIES & LEGAL STUDIES by Author "Mensah, Abigail Opoku"

Browsing COLLEGE OF HUMANITIES & LEGAL STUDIES by Author "Mensah, Abigail Opoku"

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  • Determinants of emotional labor among employees in the hospitality industry in Accra, Ghana 
    Blankson-Stiles-Ocran, Sarah; Amissah, Eunice Fay; Mensah, Abigail Opoku (University of Cape Coast, 2000)
    The purpose of this study was to investigate the determinants of emotional labor among frontline employees in Ghanaian hotels. Specifically, the study identified the determinants of emotional labor which were hypothesized ...
  • Students’ perceptions of careers in Ghana’s hospitality and tourism industry 
    Amissah, Eunice Fay; Mensah, Abigail Opoku; Mensah, Ishmael; Gamor, Emmanuel (University of Cape Coast, 2020)
    The study aimed to explore students’ perception of careers in the hospitality and tourism industry and their intention to pursue careers in Ghana’s hospitality and tourism industry. This study used a sample of 441 students ...

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