Effects of employee training programme on job performance at quality control company limited (QCCL)-Takoradi

Abstract

The purpose of this study was to examine the effects of employing training and development on job performance at Quality Control Company Limited (QCCL). The study argues that when the employee is given the right level of training at the right time and in a conducive environment, the employee will absorb the content of the training and that would help shape his/her skills in performing his/ her task in the workplace. The study assessed the training needs of the employees and how such needs were identified.The study found out that Quality Control Company used the number of years spent in the company as well as the changing needs of the time to identify the training needs of the employees. The Company used the post training evaluation method to evaluate the training given to the employees.The study used cross-sectional survey design to collect data from a sample of 83 employees of Quality Control Company. The study revealed that 92.8 percent of the employees showed improvement on their job performance. Quality Control Company had a training policy in place but the timing for the training needs must be re-assessed so that employees who would be selected for training would have the right frame of mind to be able to absorb the training that was given at each event.It is recommended that training policies though visible must be brought to the shop floor and be so clarified so that employees will be able to identify the rationale for a particular training programme and recommendation for training should be based on merit and not necessary one’s status in the organisation.