Performance management in Ghana health service: A case of the Volta regional hospital

Abstract

The study set out to examine the performance management process in theVolta Regional Hospital at Ho.Eight management staff and one hundred and twenty employees were randomly sampled to collect views on the performance management system in the hospital. Personal interviews and questionnaire were used to collect data.The findings of the study suggest that there is a performance management programme in place in the hospital. Managers and employees see the performance management process to be useful to the efficiency of the hospital. There are however some challenges facing the performance management programme.Respondents reported lack of feed back as a major problem. The hospital must take steps to provide timely feedback to employees since feedback play a majorpart in improving performance.