The impact of extrinsic rewards on work performance in Ghana: A case study of the Central University College

Abstract

The study sought to find out the impact of extrinsic rewards on work performance at the Central University College (CUC), Accra. Personal and group interviews were conducted on a sample of one hundred and three Staff, comprising four management board members, eleven senior members in administration, thirty-five Academic Staff, twenty-nine Senior Staff and twenty-four Junior Staff. The purposive sampling method was used to select the management board members while the stratified random sampling method was used for the other categories of Staff. The data collected were analysed by the use of the Statistical Product and Service Solutions (SPSS) software. The study revealed that Staff members were aware of the existence of extrinsic rewards though it had no impact on work performance because Staff desired more. This study concluded that being motivated intrinsically played a major role in increasing work performance. It was recommended that management should organise training and development programmes, increase incentive packages, grant opportunities to express views and these should be incorporated into the policy making decisions of the Central University College.