Abstract:
The research was undertaken to assess the extent to which labor quality affects the quality of textbooks produced by GPC at the head office in Accra. The desire by management to enhance staff quality and the quality of textbooks produced, has lead GPC to introduce training courses with the objective of improving upon skills of employees. To achieve the objectives of the study, questionnaires were used to elicit information from the respondents. In all, 184 employees of the GPC were targeted. Out of this number, 50 selected for the study responded to the questionnaires.
The results of the study indicated that there was a relationship between labor quality and the overall quality of textbooks due to the fact that majority of the respondents indicated that GPC was credible in a cross tabulation test. In addition, a correlation test was further performed at .05 level of significance. The test results showed that the textbook quality of GPC was good with exception of others. This notwithstanding, mistakes including grammatical and pagination were found though, at the lower side. It was therefore, recommended to management to train officials involved without any further delay if the GPC is to meet its potential and ensure quality service delivery in other to become the leading institution in the book industry in Ghana. It was also recommended that further studies be conducted to cover the ten regions of Ghana with the focus on conditions of service of employees which the research could not cover.
