Staff training and development practices in selected educational units in the Koforidua municipality

Abstract

Employees are valuable assets of any organisation, and therefore need training and development to upgrade their skills. This study seeks to examine the training and development practices in the education units in the Koforidua Municipality. The research design for the study is descriptive survey. Using convenient sampling technique, 100 employees were selected for the study. Questionnaire was used to collect data from respondents. The Statistical Product for Service Solution (SPSS version 17) was used to analyse the data. The study has established that on-the-job training or coaching, induction or orientation, formal training, and self-development or selfassessment are the main training and development methods used at the educational units in the municipality. Also, training programmes increased employees’ productivity and quality of work; and improved employees’ knowledge and job skills. Training programmes are also in line with their career goals and provided an incentive for increased work performance. In a nutshell, although there are varieties of training and development programmes, only a few of them are practiced in the various educational units in the municipality. It is recommended that management of educational units should evaluate training and development programmes against organisational goals and objectives in order to help in taking further actions