Effect of Training and Development on Performance of Technical Staff in the University of Cape Coast

Abstract

The main purpose of the study was to assess the effects of staff training and development on employees’ performance with focus on technical staff in the University of Cape Coast. The review of related literature for the study covered theoretical framework, conceptual issues and empirical studies. The specific objectives were to: examine the training and development opportunities available to technical staff in the University; assess the ways staff training and development programmes of the University contribute to technical staffs’ performance; determine how technical staff’ concept of training and development influence their performance; and assess the challenges of training and development programmes. Both quantitative and qualitative approaches were employed while the research strategy was the survey. Descriptive survey design was the main method in data gathering while the study population was the technical staff of the University of Cape Coast. There was no sample but a census since the study population was small and did not require sampling. The data collection technique and analytical tool were the questionnaire and descriptive statics and frequency tables and percentages. The analysis of data revealed that there are inherent bottlenecks with regard to the planning and implementation of the training and development programmes of the University of Cape Coast at least from the perspectives and exemplified experiences of the respondents. It was recommended that if training and development programmes of the University of Cape Coast are to be enhanced, then management of the University of Cape Coast should review the existing issues in the planning and implementation of the training and development programmes with the support of all stakeholders.