Assessing Students’ Experiences of Internal Quality Assurance Practices in Selected Private Higher Education Institutions

Abstract

Internal Quality Assurance (IQA) is a higher education management tool that seeks to address largely all practices that hinder the realization of stakeholders’ expectation of quality. This study focused on assessing students’ experiences of internal quality assurance practices of private Higher Education Institutions. A sample of 341 respondents was drawn from Garden City University College and Christian Service University College in Ghana. The result revealed that, students have good knowledge concerning IQA and their academic level and programme of study were found to be significantly associated with their knowledge level. Also, students were not satisfied with their level of involvement in IQA issues and leadership commitment to quality in general. However, students expressed high satisfaction with the state of learning resources and the competence of the academic staff available to them. Internal quality assurance systems which adequately involve students and promote quality culture should be established.