Abstract:
Staff motivation is one of the key drivers of success in
today’s competitive environment. The paper seeks to
determine the factors that influence bank staff motivation
in the Cape Coast Metropolis. In specific terms, this paper
aimed at analysing the variance explained by variables
in staff motivation as well as determining whether there
are statistically significant differences in the levels of the
factors that affect staff motivation.
The census sampling method was employed for the
study. The responses of 81 staff members were gathered
through questionnaires from seven banks in the Cape
Coast Metropolis. Descriptive statistics was used for mean
levels of the factors whilst a dependent (sample) t-test was
used to determine the differences between the levels of the
factors. Multiple regression technique was used to identify
the factors (determinants) that best explain variance in
staff motivation.
It was explained from the study that there were
statistically significant differences between the levels of
the factors that affect staff motivation except between
staff supervision and staff perceived competence and
staff recognition and job satisfaction. Also, the results of
the study revealed that determinants of motivation were
recognition and job satisfaction. Thus, they significantly
influence bank staff motivation in the Cape Coast
Metropolis. The staff recommended that improvement in
verbal and tangible recognition of good work as well as interesting and challenging work through job enlargement
and enrichment would logically lead to high motivation
