Abstract:
Background: The increasingly competitive business environment has made it imperative for
organisations to put in place systems and processes that will guarantee appreciable firm
performance in the interest of its stakeholders. To this end, several solutions have been developed
to ensure that desired firm outcomes are achieved despite the dynamics of competition. However,
critical review of extant literature reported mixed results on the innovative capabilities of firms
and their performance nexus. Therefore, this article explored the role of innovative capabilities
on the performance of firms with the University of Cape Coast as a case study.
Aim: This paper explored the role of innovative capabilities on the performance of firms with
the evidence from the University of Cape Coast.
Setting: The research was carried out in Ghana to assess innovative capabilities and
performance relationship among institutions of higher learning with evidence from the
University of Cape Coast.
Methods: Using a descriptive research design, the study collected data from 250 administrative
staff in the university of Cape Coast. The findings of the study confirmed that the administrative
staffs of the University of Cape Coast have embraced innovation at different levels of
operations.
Results: The findings indicate that innovation in the organisation is able to promote high team
spirits, risk taking, productivity, low resistance to change, competitive advantage, increase
market share, increase productivity among staffs, growth and profitability of educational
institutions, creates loyalty towards the institution’s services, and makes teaching and learning
convenient.
Conclusion: It was concluded that there have been some innovations in University of Cape
Coast and so much of such innovations would make teaching and learning more convenient,
lead to higher competitive advantage and market share and boosting overall performance.
