Abstract:
The study investigated the influence of learner demographic and resource characteristics on
responsiveness to eLearning delivery in distance education programmes in Ghana. The study
addressed three specific objectives: to profile the distance learners based on demographic and
resource characteristics; to establish the relationship between demographics and eLearning
satisfaction; to determine the extent to which resource characteristics influence eLearning
satisfaction. The study utilized an analytical survey design with quantitative data collection method
using a questionnaire. Two dual-mode universities in Ghana were targeted and 517 students were
sampled through multi-level sampling method. The study found that distance education students in
Ghana are moderately responding to eLearning delivery. It was also concluded that age, gender,
marital status and geographic distance had a significant relationship with eLearning satisfaction.
Moreover, access to ICTs, access to family time support and access to electricity were significantly
related to eLearning satisfaction. It was recommended that distance education institutions should
assess the characteristics of the learner prior to the introduction of eLearning.
