Job satisfaction among senior staff of the University of Cape Coast

Abstract

The purpose of the study was to ascertain the level of job satisfaction among senior staff of the University of Cape Coast. Stratified random sampling was used to select 317 senior staff made up 156 males and 78 females from a total population of 632. Data were collected using an adapted questionnaire that had been prepared by Bame (1990) for a previous study on teacher motivation. The study revealed that the senior staff of the University of Cape Coast were quite satisfied with their job in the university with regard to the level of job security. However, they expressed dissatisfaction with the availability of working facilities for effective administration as well as tools which were in short supply. They also expressed dissatisfaction with the level of pay and were very dissatisfied with fringe benefits, and accommodation. The study also revealed that respondents were dissatisfied with incentives specified in the conditions of service of the University of Cape Coast. However, with regard to the recognition of their efforts by heads of department, the style of supervision employed by the heads of department and the interpersonal relationship between superior and bordinate officers, respondents expressed satisfaction. The overall impression gathered from the study was that, senior staff of the university of Cape Coast were quite satisfied contrary to the general impression that they were not satisfied with their jobs. It is therefore recommended that heads of department should speed up the supply of office equipment and management should also act promptly on budgets and procurement application submitted by heads of department.