Assessment of employee satisfaction at Olam (Ghana) limited

Abstract

The purpose of the study was to assess employees’ satisfaction at Olam (Ghana) Ltd. The target population of the study consisted of all employees (causal and permanent) of Olam (Ghana) Ltd. This included all categories of workers out of which a sample of 50 was selected and studied. Only descriptive statistics were used to analyse the data. The study found that the casual employees of the Company were not satisfied with the job that they were doing. This is apparent evidence that a lot needs to be done to improve the level of satisfaction of these employees. The participants had shown that they had a serious reservation about the manner in which the factors that affect job satisfaction were being handled. On the other hand, the permanent employees seemed not to be satisfied with the working conditions, interaction with management, leadership by management, administrative support in improving productivity, job security and recognition and reward for achievement. It was, therefore, recommended to the management of Olam (Ghana) ltd. to consider improving the conditions of employment by designing compensation packages that are motivating enough to win the trust and commitment of the employees; adopting leadership style that values and respects the feelings of the average employee.