Information needs and Information-seeking behaviour of auto mechanics in Siwdu, Cape Coast, Ghana

Abstract

The main objective of the study is to find out the level of information-seeking behaviour of auto mechanics working at Siwdu and its impact on the work they do. Two methods of data collection instruments were used; these included a questionnaire and interview schedule. The researchers personally administered fifty-three questionnaires of which forty-eight completed ones were received. Twelve (12) people were interviewed at their respective workshops. The respondents were registered members of Siwdu Auto Mechanic Association and the total number of sixty respondents used represented 20% of total number of members. Quantitative data obtained mainly from the questionnaire were analysed using Statistical Package for Social Sciences (SPSS) software version 20. Responses for the interview were analysed thematically. Some of the major findings are as follows: The majority of the respondents did not know how to get information from the library; some of the respondents preferred consulting their “Masters” for help; majority of the respondents had Android phones but did not know how to access relevant information; respondents were aware of the benefits of authentic information; and respondents recommended that Management of libraries should organise seminars and workshops for auto mechanics to enable them know how and where to access information. Information is needed by everybody to enhance efficiency therefore creating the awareness of the sources of information is a way of increasing productivity. Knowing the level of information-seeking behaviour of people in every manner of job is essential in the nation’s human resource development.