Abstract:
The reason for undertaking this study was to find out the impact of work related stress on the employee performance of health care workers at the
Sissala East Municipal Hospital. The study specifically investigates the causes
of stress of health care employees; examine the relations between stress and
the performance of health care employee; examine the effect of stress on the
performance of employee; and examine the strategies used by nurses to
manage stress at the Sissala East Municipal Hospital. The study used
quantitative approach, used descriptive research survey designs and
Questionnaires were used to gather data. Eighty-two respondents were
selected for the study. The mean, standard deviation and multiple regression
were used to analyze the data. The findings showed the causes of stress were
role conflict, heavy workload, and lack of management support, long working
hours, inadequate staff, role ambiguity and poor working conditions. The
finding further revealed that nurses at Sissala East Municipal Hospital go
through some level of stress. The study recommends that management of
Sissala East Municipal hospital should clearly state and clarify the roles of the
employee to reduce stress. Management must also organise training through
workshop for employees to equip them with the knowledge on stress coping
strategies to deal with stress and create a conducive working environment.
Management of Sissala East Municipal Hospital should pay urgent attention to
stressors and the negative effect on employee performance
