Communication and Employee Performance at University of Health and Allied Science

Abstract

ABSTRACT This study sought to examine communication and employee performance at University of Health and Allied Science (UHAS). The specific objectives were to: assess the nature of communication; examine the relationship between communication and employee performance of employees and; examine the influence of communication on employees’ performance at University of Health and Allied Science. The research approach was quantitative and a descriptive survey design was used for this study. The population for the study was ninety. However, the study adopted a census and data was gathered by the use of questionnaire which were personally administered on one-on-one basis. The results revealed that clear information on attitude needed are communicated to them; free and open dialogue; free exchange information and opinions; feedback from management. This enabled administrators to meet targets in a timely and efficient manner, demonstrates effective positive client service, present at work always, demonstrate willingness to learn new skills, share of information, develops and maintain professional working relationships with co-workers and supervisors. Further, it was found that there was a moderate and positive significant relationship between the two variables and based on the regression results, communication had a significant prediction on employees at UHAS performance. It was also concluded that having effective communication programmes help maintain liveliness at the workplace as communication is the lifeblood of every organization. Given the connection between efficient communication and employee efficiency, it was recommended that an increased effort should be made to ensure that management knowledge is complete and understandable.