Abstract:
ABSTRACT
The study examined the influence of ebullient supervision on administrative
staff commitment of the University of Cape Coast, Ghana through the
intervening roles of workplace friendship and employee engagement. The
study adopted the quantitative approach and explanatory design. A structured
questionnaire was used to gather data from 290 administrators of the
university for data analysis. The data was processed using the IBM SPSS
Statistics (version 26) and SmartPLS (version 3.3.3) softwares. Inferential
statistics through partial least squares structural equation modelling was used
to address objective of the study. The study found that ebullient supervision
and employee engagement had significant positive influence on administrative
staff commitment, while workplace friendship had no significant influence on
staff commitment. The study also found that while workplace friendship failed
to mediate the relationship of ebullient supervision and staff commitment,
employee engagement had partial mediation effect in the relationship between
ebullient supervision and staff commitment. The study recommended
management of the university should lay emphasis in placing persons who are
ebullient to supervisory positions in the university
