Leadership Styles and Organizational Citizenship Behaviour at Effia Nkwanta Regional Hospital: the Mediating Effect of Corporate Culture

Abstract

ABSTRACT The study was conducted to examine the leadership styles (LS) and organisational citizenship behaviour (OCB) at Effia-Nkwanta Regional Hospital: the mediation effect of the corporate culture (CC). The study used an explanatory research design supported by a quantitative research approach. A total of 154 employees were sampled from their target audience using a simple random sampling procedure, out of which 141 were considered appropriate for analysis. Structured questionnaire is used for primary data collection. The tool is considered reliable based on the results of internal consistency obtained from all the research (LS= 0.603, CC=0.607 and OCB =0.601) depicts that all the constructs were above Cronbach's Alpha 0.5. The SMART PLS 3 statistics tool were used to analyze the specific research hypotheses. The results of the study concluded that employees are able to improve more on organisational citizenship behaviour when the required corporate cultures are provided. The study also showed that there was a positive relationship between leadership style and organisational corporate culture. Indicating that immediate supervisors and leaders within the health sector play an important role in creating a culture conducive for citizenry within their units and departments. The study recommends to leaders in healthcare sector in general and those working in Effia-Nkwanta Regional Hospital to adopt democratic leadership and transformative leadership styles in leading the workforce in their respective organizations. The findings suggested that democratic and transformational leadership should be used to encourage OCB and maintain a supportive CC that builds the level of OCB among workers in the Hospital.