Training and Employee Performance in the Ghana Education Service. The Case of Afadzato South District

Abstract

Employee is a blood stream of any business. The accomplishment or failure of any establishment or institution depends on its employee performance. The purpose of this dissertation was to evaluate the effects of training on employee performance at the GES, using the ASD. In order to understand the study aim, three objectives were developed and these focused particularly on exploring the types of training programmes employed by the ASD of the GES; identifying the levels of employee performance in the ASD; and establishing a relationship between training and employee performance. A survey research design was used for this study. The study population was 250 staff of the ASD of the GES with a sample of 130 was drawn using random stratified sampling approach from a list of sample frame provided by the employee register at ASD of the GES. Questionnaires were the main instrument used to source for data from the respondents. The data collected were subsequently analysed qualitatively. The study revealed that employees performance at the ASD of the GES have improved as a result of training. The study recommends that GES should at all times determine skill gap of staffs. This will help determine the skill gap that has to be filled and who really needs to be trained. The study further gives directions for future research by applying different level of analysis on exploring the impact of training on employee performance.