Abstract:
The reason for undertaking this study was to find out the impact of work-related stress on the employee performance of health care workers at the Sissala East Municipal Hospital. The study specifically investigates the causes of stress of health care employees; examine the relations between stress and the performance of health care employee; examine the effect of stress on the performance of employee; and examine the strategies used by nurses to manage stress at the Sissala East Municipal Hospital. The study used quantitative approach, used descriptive research survey designs and Questionnaires were used to gather data. Eighty-two respondents were selected for the study. The mean, standard deviation and multiple regression were used to analyze the data. The findings showed the causes of stress were role conflict, heavy workload, and lack of management support, long working hours, inadequate staff, role ambiguity and poor working conditions. The finding further revealed that nurses at Sissala East Municipal Hospital go through some level of stress. The study recommends that management of Sissala East Municipal hospital should clearly state and clarify the roles of the employee to reduce stress. Management must also organise training through workshop for employees to equip them with the knowledge on stress coping strategies to deal with stress and create a conducive working environment. Management of Sissala East Municipal Hospital should pay urgent attention to stressors and the negative effect on employee performance.
