Abstract:
The study examined leader humility and organisational citizenship behaviour
(OCB) with the mediating role of job satisfaction and employee engagement
among senior staff administrators in the University of Cape Coast. The
specific objectives are; to ananlyse; the effects of leader humility on OCB;
examine the effects of leader humility on job satisfaction; the effects of leader
humility on employee engagement; assess the effects of job satisfaction on
OCB; the effects of employee engagement on OCB; the mediating role of job
satisfaction between leader humility and OCB; and the mediating role of
employee engagement between leader humility and OCB. The study adopted
the explanatory research design using the quantitative approach. The study
used the proportionate stratified sampling to draw 246 respondents for the
study. Data were collected using questionnaire while data analysis was done
using the partial least square structural modelling. The study found that leader
humility has a positive and significant relationship with OCB, job satisfaction
and employee engagement. The results of the study further indicated job
satisfaction and employee engagement have significant positive link with
OCB. Finally, the study established that job satisfaction and employee
engagement made partial mediation effect on the link between leader humility
and OCB. The study concluded that leaders of various teams or units in the
university adopt humility leadership as it can create a positive work culture
where employees feel more connected to the organisation and its values. The
study recommended the institution should consider a more nuanced approach
to leadership development, considering the positive effects of leader humility
on OCB.
