Employee Participation and Organizational Performance at Imperial General Assurance

Abstract

The purpose of this study was to assess the influence of employee participation in decision making on the organizational performance of Imperial General Assurance. There were three main specific objectives, which the study aimed to achieve. These were: to examine the influence of employee consultation on the organizational performance; assess the influence of employee delegation on the organizational performance; determine the effects of collective bargaining on the organizational performance. The study was based on the views of 159 employees from the study area. A self-administered questionnaire was the main research instrument. SPSS and Smart PLS 4 were used to analyse the study objective. The major findings, as they related to the specific objectives of the study, have been summarized as follows. The results of the regression analysis indicated that there is a significant and strong positive relationship between individual consultation and performance of Imperial General Assurance. The study also found that employee delegation has a positive and significant impact on the performance of Imperial General Assurance. Finally, the study found out that that collective bargaining has a positive and significant impact on the performance of Imperial General Assurance. The study concluded that employee participation enhances organizational performance. The recommended that the management must give full support to employee participation in decision making as that could help workers to have an increased confidence and value which will in turn make the employees become loyal and committed leading to higher performance.