Work Life Balance, Self Efficacy and Employee Performance: The Case Of Bayport Savings and Loans Limited

Abstract

This study examines the relationship between work-life balance (WLB), self-efficacy, and employee performance at Bayport Savings and Loans Limited, focusing on the effect of work-life balance on employee performance, effect of self-efficacy on employee performance and the moderating role of self-efficacy. Employing a positivist philosophy and quantitative research approach, the study utilised a correlational design with data collected from 175 employees through structured questionnaires. Structural Equation Modeling (SEM) was used to analyse the data. The findings revealed that WLB positively and significantly influences employee performance, with employees reporting higher productivity and job satisfaction when personal and professional commitments are well-managed. Furthermore, self-efficacy directly enhances performance and moderates the relationship between WLB and performance, demonstrating that employees with higher confidence and resilience leverage WLB policies more effectively. Based on these results, the study recommends the implementation of flexible work arrangements, training programs to enhance self-efficacy, and the integration of supportive organizational policies to foster employee well-being and optimize performance. The study contributes to the literature by providing practical and theoretical insights into the interplay of WLB, self-efficacy, and performance, while suggesting directions for future research, such as longitudinal studies and sectoral comparisons, to further explore these dynamics.