The effect of human resource management practices on staff intentions to quit: a study of cape coast and Elmina hotels

Abstract

Labour turnover is one of the hindrances to expansion and growth in the hotel industry. This study therefore sought to investigate the factors that cause employees in the hotel industry in Cape Coast and Elmina Municipality. Descriptive survey design was adopted; self-administered questionnaires were used to collect information as well as the adoption of systematic sampling. The data was analysed using correlation and regression. The results showed that the best factors that influence employee’s intentions to quit are: lack of training and inadequate compensation package in the hotels in the Cape Coast and Elmina municipality. However, there was correlation between commitment and selection, training, and employee’s participation. The study recommends the following to management of the various hotels: management should provide enough compensation in the form of salary advancement, and allowances; management should organise regular and intermittent training programmes to employees and management should institute clear career path for loyal employees to boost their morale of progress to assume leadership position in the future.