Abstract:
This study aimed at investigating the effects of stress on employee’s
performance in UT Bank in the Western Region of Ghana. The descriptive
survey design was adopted for the study. The study involved 50 participants,
comprising 10 managers and 40 employees. Simple convenient and purposive
sampling technique were used in selecting the respondents. Questionnaires
were the main instruments used to collect data. Frequencies and percentages
were used to analyse the quantitative data, using Statistical Package for Social
Sciences Version 21. The questionnaires generated a standardised Cronbach
Alpha coefficient of .76. The research indicated that though all the
respondents are at different levels of responsibility and working in the same
place under similar conditions, they all respond to the pressure of the
work in different ways. In other words, stressors at UT Bank, Ghana limited
does not have the same effect on all the employees who participated in the
study. The study concludes that stress management in the workplace is about
helping employees to cope with stress that cannot be avoided, and about
reducing opportunities for employee stress wherever possible. Though it is
important for managers to be alert for signs of stress among their staff, it is
also the duty of employees to look after their own health and safety at work,
and to draw problems to the attention of their managers, at an early stage. It is
recommended there is the need for the employer to show they take stress
seriously and are therefore understanding towards employees who admit to
being under stress.
