Abstract:
The study sought to assess job satisfaction and performance of selected
bank staff in the Cape Coast metropolis. This was premised on the grounds
that, organizations mostly strive on performances of individual employees in
achieving their set objectives and goals. However, the performance of
individual employees hinges on the satisfaction on the work. The descriptive
study design was employed for the study with the view that, the design
facilitates a systematic description of respondent‟s view on how job
satisfaction affects job performance. The study used questionnaires with the
help of a census sampling technique to collect information from the
respondents. Out of the 74 questionnaires administered, 74 were returned
representing 100% response rate. Again, the study used frequency tables,
mean and standard deviation as well as the multivariate regression to examine
the effects job satisfaction has on performance. The study revealed that job
satisfaction factors such as compensation and pay, promotion, relationship
with co-workers, relationship with manager/supervisors, and safety of the
work were crucial for the performance of workers. The study also found that
job satisfaction has positive and significant influence on performance at the
work place. The study therefore, recommends that employers and management
must try to improve on fairness at work place by making sure that employees
get well-deserving salaries, promotions, compensations to motivate them.
