Assessment of job satisfaction among staff of Ghana Broadcasting Corporation

Abstract

The concept of job satisfaction is considered to be a very critical issue for any organisation’s performance. Thus, employers benefit from lower staff turnover and higher productivity if their employees experience a high level of job satisfaction. The study sought to assess the state of job satisfaction among the staff of Ghana Broadcasting Corporation. A cross-sectional survey design was used for the study and data were obtained from 126 respondents, using questionnaires. The study revealed that adequate pay, healthy working environment and adequate working incentives among others were very important motivating factors for the workers. Also, while workers were very satisfied with some of the intrinsic and extrinsic job factors, they were also very dissatisfied with some of them. However, the majority of the respondents did not wish to quit working with Ghana Broadcasting Corporation, mostly because of their age and their long years of service. In a nutshell, even though workers may be satisfied with some of the job related factors, total job satisfaction may actually be low among the workers, since the majority indicated that they would not work with Ghana Broadcasting Corporation if they had a chance to start all over again. It is therefore recommended that the Government of Ghana should improve the working conditions as well as the remuneration of employees of the Ghana Broadcasting Corporation.