Abstract:
Reward management is one of the ways used by organizations for attracting and
retaining suitable employees as well as helping them to improve their
performance. This study was conducted at the College of Basic and Applied
Sciences, University of Ghana. The purpose of this study was to determine the
relationship between reward systems and employee performance at University of
Ghana. Specifically, the study sought to determine the relationship between
intrinsic and extrinsic rewards and employee performance as well as the effect of
intrinsic and extrinsic rewards on employee performance. The study adopted
descriptive design and utilized the quantitative research approach. Simple random
technique was used to sample 169 out 300 senior staff of the College of Basic and
Applied Sciences of the University of Ghana. Data was collected using
questionnaires. Descriptive statistics (frequency tables, percentages) were used to
present data. Data were analysed using SPSS 22 and SEM to generate the
descriptive statistics as well as run the regression analysis which were mainly
presented with the use of frequency tables and percentages. The findings of the
study showed that both intrinsic and extrinsic rewards had a significant positive
relationship with employee performance (β = 0.260, p<0.05) (β = 0.330, p<0.05)
respectively. The study therefore recommended that the University of Ghana
should focus on increasing both intrinsic and extrinsic rewards as well as adopt a
total reward system, that is, a combination of both intrinsic and extrinsic rewards
to enhance employee performance.
