Abstract:
In this modern, dynamic and complex business environment, organisations
including commercial banks are under immense pressure to acclimatise to
changes, opportunities and challenges in bid to compete and survive. This
therefore puts pressure on staff to meet target. In this regard, staff may either
have to concentrate more on their job to meet the demanding target at the neglect
of their family and vice versa. It is in this regard that the current study seeks to
examine the effect of work-life balance on employee exit intentions in three
selected commercial banks in the Wa municipality, Ghana. The study employed
the quantitative approach and causal research design due to its research
objectives. The census technique was employed to solicit for information from
all the 106 staff of the three commercial banks within the Wa municipality.
However, data obtained from 98 respondents with a 92.6 percent response rate
were reliable and thus used for the study. The study employed descriptive tools
such as means and standard deviations in analysing data obtained from
structured questionnaires. The study found that, having in-depth knowledge
about one’s work is a positive and highest determinant of work life balance
among the employees. Finally, the study found work life balance to have a
negative significant effect on the exit intention of the banking staff in the Wa
municipality. To address these problems, the study recommended that,
management of these commercial banks that should organise more intensive,
innovative and educative employee development programmes through
workshops. Organising workshops regularly to address various challenges
facing the staff at the workplace would help increase their level of knowledge
about their work roles and in turn improve work life balance.
